Have an Ethics or Compliance Concern?
Tell us: Confidentially report
an ethics or compliance concern
The Arc of Monroe
Ethics and Compliance hotline is provided to staff, customers, vendors, and the public for the anonymous reporting of
concerns, complaints and/or unethical events. The hotline is administered by an independent third party company to ensure the
privacy of those filing reports.
Live operators are available via phone 24/7/365 by calling (585) 448-3588
or a report can be filed online by
The service allows for anonymous
two-way communication and no tracing or call recording technology is utilized. At the conclusion of the report you will be provided with a unique
Report ID and Passcode allowing you to follow-up on your report, provide additional details, or obtain a response to your concern.
How it Works
You will be guided through a series of questions to provide information regarding the incident. Again, this is completely confidential, and personal information is not required to file a report.
At the completion of the questionnaire you will be provided with a unique Report ID and Passcode. You will then be directed to follow-up on the status of your report via web or telephone.
Important: Please record your confirmation number and case number carefully and keep it in a safe place. You will not be able to access your report without these numbers.
Your report will be submitted to the appropriate personnel at Arc of Monroe
to begin researching the incident.
Account Personnel or Counsel will review the report and they have the option to add status updates or ask additional questions
or visiting this website and selecting Follow-up On a Report (Link) and providing your Report ID and Passcode, you will then be provided with the status update, additional questions, and/or feedback left by the reviewing party. You are also able to add comments to your original report.